Our Services

Our Services

By availing CIDA’s professional services, partner organisations not only enhance their own effectiveness, impact, and sustainability but also contribute directly to the continued growth and resilience of CIDA’s development initiatives. This mutually beneficial partnership strengthens the capacity of NGOs and social enterprises, fosters innovation, and drives collective progress across the sector. Supporting these services helps build a more sustainable ecosystem where shared knowledge, resources, and expertise create lasting positive change for communities at large.

Digital Communication & Visibility

In today’s digital age, a strong online presence is crucial for outreach, advocacy, and fundraising. We help NGOs and social enterprises build and maintain effective digital platforms to connect with supporters and beneficiaries.

  • Development of user-friendly, responsive websites tailored to your organisation’s goals
  • Strategic social media marketing across platforms like Facebook, Instagram, YouTube, and LinkedIn
  • Content creation, storytelling, and campaign management to engage audiences
  • Training and capacity building for in-house teams to sustain digital efforts

Visual Storytelling & Media Production

Video documentaries are a powerful medium to share success stories, highlight community impact, and build your organisation’s image. They help mobilise moral and financial support from local and global audiences.

  • Full HD video production with storytelling expertise
  • Identification and development of compelling narratives
  • Creative direction and post-production to ensure high-quality films
  • Ideal for fundraising, advocacy, and awareness campaigns

Organisational Development

Strong organisations deliver greater impact. We provide tailored support to transform your NGO into a high-performing, sustainable entity.

  • Action research and organisational assessments
  • Strategy development and implementation support
  • Formulation of key policies and guidelines (HR, Safeguarding, Code of Conduct, Procurement, Fundraising)
  • Team building and continuous professional development for staff

Knowledge Management & Research

Effective knowledge management is key to learning and growth. We provide comprehensive support to manage your organisation’s information and evidence base.

  • Research design and impact assessments
  • Monitoring & Evaluation (M&E) frameworks and data analysis
  • Use of technology for data management and dissemination
  • Digital documentation support

NGO Business Development Support

Sustainability is essential for lasting impact. We assist NGOs in strengthening and scaling their programs through business development strategies.

  • Enhancing financial sustainability of in-house programs
  • Creating mission-aligned social enterprises
  • Facilitating partnerships and collaborations with corporate and donor agencies